Contact / Hobbimate
A direct line to Hobbimate.
Need app support, have an idea or want to work together? Every message reaches the Hobbimate team in Melbourne. Tell us what's on your mind and we'll point it in the right direction.
What can we help with?
Tell us what's on your mind.
A few things we can answer now.
How do I get help with the Hobbimate app?
Use the contact form on this page and select "App support" as the subject. Describe what's happening and which device you're using. Our team will get back to you within one business day.
How do I report a bug?
Select "Bug report" in the form and describe what happened, what you expected to happen, and the steps to reproduce it. Screenshots are helpful if you can attach them via email after submitting.
Can I suggest a new hobby for the app?
Absolutely. Select "New hobby suggestion" and tell us which hobby you'd like to see added and roughly how popular you think it is in your area. We review all suggestions when planning new hobby categories.
How do I report a safety concern?
Select "Safety concern" in the form. We take all safety reports seriously and treat them as a priority. If the concern is urgent, please also email admin [at] hobbimate.com.au directly so we can act quickly.
How do I delete my account?
You can request account deletion by selecting "Account deletion" in the form and providing the email address linked to your account. We'll process the request and confirm once it's done.
Is Hobbimate available outside Australia?
Hobbimate is currently focused on Australia. The app is designed around local connections, so it works best in cities and regions with an active user base. We're growing steadily across Australian cities.
How long does it take to get a reply?
We aim to reply to all messages within one business day. During busy periods it may take a little longer, but we read every message and always follow up.
How do I enquire about a partnership or media opportunity?
Select "Partnership" or "Press and media" in the form and give us a brief overview of what you have in mind. We're open to venue partnerships, brand collaborations, event tie-ins and media coverage.